01
Engineering Manager / Backend Engineer
LicenseMarket
2023 - Present
Hands-on backend engineering and team management for a commerce and CRM platform. Began managing engineers in early 2024; now lead a team of eight.
Build commerce and CRM services with NestJS, PostgreSQL/Prisma, Redis caching, and RabbitMQ background jobs.
Reduced average API latency by 40% through caching, indexing, and query optimization; validated with database/API timing tests over approximately six months.
Build ticketing, document automation, and AI chat workflows; develop refunds, wallet transactions, and financial reports with accounting stakeholders.
Maintained 99.9% platform uptime over approximately six months, tracked with UptimeRobot and CRM incident records.
Support Kubernetes, Grafana monitoring, database administration, and Bash/PowerShell automation.
Developed a Mattermost plugin to strengthen message/channel access controls, fix search behavior, and improve responsiveness.
Plan delivery with GitHub Projects and issues, review pull requests, and mentor through hands-on project work. Manage hiring, one-to-ones, and performance reviews.